Creating value-centric visuals

Creating value in this 21st century will increasingly involve system of experiences that organisations will need to embed them in their services and product offerings. Touch points are the basic building blocks that make up the system.

Here's a simplified infographic on designing value-centric visuals.

In designing such value-centric visual, the focus should not be on a specific technique but rather on the broader concept of value alignment (customer's actual needs and nature of the service/ product offering for the customer).

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